PRIVACY POLICY

Effective Date: November 2026
Website: trustgalli.com
Company: Galli's Transmissions

Galli's Transmissions ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (trustgalli.com) or communicate with us to schedule automotive repair services.

1. Information We Collect

When you use our website to request an estimate, schedule an appointment, or contact us, we may collect the following basic personal information:

  • First and Last Name

  • Phone Number

  • Email Address

  • Vehicle Information (Year, Make, Model, VIN, or description of mechanical issues)

2. How We Use Your Information

The information we collect is used strictly for core business operations, including:

  • Scheduling and confirming your transmission service or diagnostic appointment.

  • Providing estimates and communicating updates regarding your vehicle's repair status.

  • Responding to your direct customer service inquiries.

  • Sending necessary administrative messages (invoices, service reminders).

3. SMS / Text Messaging Policy & Consent

We utilize SMS/text messaging to efficiently communicate with our customers regarding appointment confirmations, vehicle repair updates, and estimates.

  • Consent: By providing your mobile phone number on our appointment scheduling form, you consent to receive service-related text messages from Galli's Transmissions.

  • Opting Out: You can cancel the SMS service at any time. Simply reply "STOP" to any text message you receive from us. Upon receiving the "STOP" message, we will send one final confirmation text to confirm you have been unsubscribed. After this, you will no longer receive SMS messages from us.

  • Message & Data Rates: Standard message and data rates may apply for any messages sent to you from us and to us from you.

  • Help: If you experience issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or call our shop directly.

4. Information Sharing and Third-Party Disclosure

We do not sell, rent, or trade your personal information.

Explicit SMS Data Protection: Mobile information and text messaging originator opt-in data and consent will not be shared with any third parties, affiliates, or marketing agencies for promotional or marketing purposes.

We only share your general information in the following limited circumstances:

  • With trusted software providers (such as our invoicing software or appointment calendar) strictly for the purpose of running our daily shop operations. These providers are bound by confidentiality agreements.

  • When legally required to do so to comply with local, state (CA Bureau of Automotive Repair), or federal laws.

5. Data Security

We implement standard security measures to protect your personal data from unauthorized access or disclosure. We utilize secure (HTTPS) connections on our website and restrict access to your information strictly to authorized personnel at Galli's Transmissions.

6. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. The updated policy will be posted on this page with a revised "Effective Date."

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Galli's Transmissions
598 Garden Hwy #23
Yuba City, CA, 95991
530-592-4350